Delivery information

Order Confirmation: 

 As soon as you place your order, we will pre-authorize your card however your card will not be charged. We will then contact our supplier to confirm that the product you have purchased is available for immediate shipment. Once confirmed we will process the payment and your order will be dispatched straight away. If there is any delay such as an item which is on backorder, we will void the pre-authorization and contact you to let you know. 

Order Delivery  

Once your order has been placed, assuming it is in stock and available for dispatch, we will charge your card and your order will be dispatched within 3 to 7 working days and up to (6 weeks for product out of stock, we are working hard towards maximum 3 to 4 weeks delivery lead time). We will send you tracking details by email within 24 hours of your order being dispatched. If you have not received tracking details within 6 working days, please reach out to us via email at info@betheldays.com so that we can help. 

Delivery Option: 

We offer free delivery on all orders to UK Mainland only. Please note, Northern Ireland and Ireland are not part of the free delivery option.

Shipping abroad:

Northern Ireland addresses, Remote Scotland, Ireland or any Offshore Islands which are considered extended region will incur a Surcharge between £9 and £55. Please contact us on 02045516044 for a quote.

For more information on shipping feel free to get in touch with us on 02045516044 or email us: info@betheldays.com 

Damages:  

At Betheldays we really hope you will be happy with your purchase; however, we realize that occasionally this isn’t always the case.  

We ask that you thoroughly inspect all items at the point of delivery. We advise you not to accept delivery of any damaged items. If you discover that an item has been damaged, please send clear photos of the damaged items to info@betheldays.com within 24hrs of your delivery so that we can open an insurance claim on your behalf.

For further enquiry please feel free to email us at info@betheldays.com