Privacy & Cookies Policy

This Privacy Policy describes how betheldays.com collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Personal information we collect:

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

Device information:

  • Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
  • Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
  • Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels and Google Audiences Marketing programs
  • Disclosure for a business purpose: shared with our processor cookies, log files- IP address, browser type, internet services, web beacons, tags, or Pixels, Facebook, Instagram, Circle loop, Emails, Klaviyo, Clearsale, GDPR Cookie Compiler and Google Audiences Marketing programs,.

Order information:

  • Examples of Personal Information collected: your first and last name, billing address, shipping address, phone number, email address, payment information (including credit card numbers, paypal, email address, and phone number.
  • Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
  • Source of collection: collected from you
  • Disclosure for a business purpose: shared with our processor Shopify, Google Audiences and Marketing, Circle loop, Paypal, Facebook, and Instagram. 

Customer support information:

  • Examples of Personal Information collected: your first and last name, billing address, shipping address, phone number, email address, payment information (including credit card numbers, email address, and phone number.
  • Purpose of collection: to provide customer support.
  • Source of collection: collected from you.
  • Disclosure for a business purpose: We use your Personal Information to provide you with customer support ,targeted advertisements or marketing communications we believe may be of interest to you. Shared with our processor Shopify, Google Audiences and Marketing, Circle loop, Facebook, and Instagram.

Minors:

The Site is not intended for individuals under the age of 18

Sharing your personal information:

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

  • We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
  • We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

    We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout. We may have to share your personal data with the parties set out below:

  • Third Parties: Google (Google Analytics & Google Adwords), Circle loop, Facebook & Instagram (Facebook & Instagram advertising).

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Behavioural Advertising:

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. 

For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising below:

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights. We may have to share your personal data with the parties set out below:

Third Parties: Google (Google Analytics & Google Adwords), Circle loop Facebook & Instagram (Facebook & Instagram advertising)

USING PERSONAL INFORMATION:

We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

GDPR:

If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below info@dehomecomfort.com

Your Personal Information will be initially processed in Ireland and then will be transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with the GDPR, see Shopify’s GDPR Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.

Cookies:

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. By continuing to browse the site, you are agreeing to our use of cookies. A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing to us to analyze the data about web page traffic, and helps us to improve our website. It also provide information on how people use the website, for instance whether it’s your first time visiting our website or if you are a frequent visitor. Cookies do not give us access to your computer or any information about you other than what you choose to share with us

Third-party cookies

In addition to our own cookies, we may also use various third-parties cookies to report usage statistics of the Service, deliver advertisements on and through the Service, and so on.

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

Do not track:

Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

Security cookies:

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security

Changes to this privacy policy:

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy occasionally. Your continued use of the Service after we post any change to the Privacy Policy on this page will constitute your acceptance of the changes and your consent to abide and be bound by the modified Privacy Policy.

If we make any changes occur to this Privacy Policy, we will inform you either through the email address you have provided us, or by placing important notice on our website.

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Contact:

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@betheldays.com